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【明報專訊】當晚期病人身體逐漸變差，離死亡愈來愈近，家人朋友固然不捨和難受，負責安寧服務的照顧者，包括醫護人員、社工、護理員等，心情同樣受影響。哭泣難過是否代表不夠專業？沒流淚沒傷心是否代表冷酷無情？<\/p>\n

照顧晚期病人，也需要顧及家人和安寧服務照顧者（下稱照顧者）的壓力及不安情緒，才能夠生死相安。<\/p>\n

「當時見到院友連續三天進食量大約只得六十毫升，而且小便持續減少，好似完全進入昏睡狀態，叫極都不太醒，覺得院友應該離死亡好近了。不久，院友便進入『安寧房間』接受臨終照顧。」院舍一名前線護理員於院友離世後的解說會上訴說。<\/p>\n

三個多月前，一位患有末期腎衰竭、晚期認知障礙症的院友參加了賽馬會安寧頌「安寧在院舍」計劃。家屬選擇讓院友留在院舍接受照顧至離世一刻。院友離世後一星期，計劃團隊為院舍照顧者進行解說會，讓他們分享體會及感受，以作情緒支援。<\/p>\n

見病人身體日差感無力<\/p>\n

「我當時心情很矛盾，本來以為，能夠於院舍提供臨終照顧服務，為院友人生最後一程送上祝福、關懷及照顧是好事，但想深一層，其實亦代表着又有一位院友將要離世，很是不捨。」<\/p>\n

「覺得有種無力感，見到院友身體健康狀况一直轉差，但又不知道自己能夠做些什麼協助。」<\/p>\n

「知悉家屬的意願是希望能早些送院友往醫院，但見院友數次出入醫院才離世，感到很不舒服。但聽到家屬對院舍同工的讚賞及了解到家人的意願，明白面對死亡時，需要多從家人方面考慮及予以尊重。」<\/p>\n

建立關愛環境適時支援<\/p>\n

「人非草木，孰能無情？」在照顧臨終病人時，照顧者、院友和家人一樣，一步一步走近死亡。大部分照顧者在日常工作中，或多或少與院友及其家屬建立了感情，他們盡心盡力確保病人的意願得到尊重，最後一程走得舒服安詳。不過，當病人離世，照顧者少不免經歷種種的哀傷、不捨和無力感。因此，協助院舍建立關愛的工作環境，讓照顧者知道自己可隨時得到支援，對於減低照顧者的壓力及倦怠尤其重要。<\/p>\n

不哭泣不等於冷酷無情<\/p>\n

要建立關愛的工作環境，讓照顧者互相支持，首要的條件就是學習處理情緒。眼見熟悉的院友離世、與家人朋友道別、回憶以往生活細節等場面，照顧者很多時會有所感觸，甚至傷感落淚。我們要明白面對生命的流逝，有情緒是自然不過，專業照顧者也不例外，傷心哭泣不代表不夠專業。院舍應該開放平台，鼓勵照顧者在一個安全信任的環境中分享照顧經歷及感受，互相理解和支持。當然，也要尊重每位照顧者的個別需要和步伐，不勉強未有準備的照顧者分享，也不應該將沒有傷心哭泣視為冷酷無情，要明白每個人表達情緒的方式不盡相同。當情緒得到適當的處理，每位院友過身的經歷都會成為照顧團隊一次反思學習的機會，院友及家屬的生命故事，讓照顧者學會與悲傷共處，坦然接受死亡。<\/p>\n

文：馮廣榮（賽馬會安寧頌「安寧在院舍」計劃專責社工）<\/p>\n

編輯：蔡曉彤<\/p>\n

https:\/\/health2.mingpao.com\/ftp\/Health2\/20170529\/news\/_29YC003_X.jpg生死相安——家屬和安寧服務照顧者陪伴病人一起走人生最後一程，情緒亦會受到影響；照顧者要學懂疏導情緒，才能生死相安。（設計圖片，kazoka30＠iStockphoto）;<\/inline><\/p>\n","protected":false},"author":2,"featured_media":4563,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[3],"tags":[371,88,87],"class_list":["post-4564","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3","tag-371","tag-88","tag-87"],"publishpress_future_action":{"enabled":false,"date":"2026-11-16 02:40:25","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/posts\/4564"}],"collection":[{"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/comments?post=4564"}],"version-history":[{"count":0,"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/posts\/4564\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/media\/4563"}],"wp:attachment":[{"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/media?parent=4564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/categories?post=4564"},{"taxonomy":"post_tag","embeddable":true,"href":"\/\/www.afterroberto.com\/wp-json\/wp\/v2\/tags?post=4564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}